Cancellation Policy

We want you to be completely happy with your order. This policy explains when and how you can cancel an order placed on kidobond.com.

Cancelling before dispatch

• You can cancel an order free of charge any time before it has been dispatched from our warehouse.
• To cancel, email us at support@kidobond.com or call +91 00000 00000 with your order reference number.
• Once cancelled, any amount paid will be refunded to the original payment method within 5–7 business days.

Cancelling after dispatch

• Orders that have already been shipped cannot be cancelled in transit.
• You may instead refuse the delivery, or raise a return once the order is delivered — see our Return Policy for details.

Order cancelled by us

Occasionally we may need to cancel an order — for example if an item goes out of stock, if the delivery address is unserviceable, or in case of a suspected fraudulent transaction. If we cancel your order, you will be notified and any amount paid will be refunded in full.

Need help?

Reach out at support@kidobond.com and we'll sort it out quickly.